Manage chat wigdet settings

Introduction

This guide covers all essential settings to manage your chat widget, including how to disable branding, set a custom greeting message, configure security preferences, connect a custom domain, and ensure GDPR compliance. Customize the widget to fit your brand, protect user data, and stay compliant with privacy regulations—all from one place.

How to disable branding

You can hide branding by navigating to your widget dedicated page -> Settings -> General as shown below

Setup a greeting message

Your widget greeting message , is the first message the bot will send to your customer, you set this up under the widget settings -> general

Widget Security

Under the security tab you can choose to enable visibility for your widget, use the toggle to enable visibility, you will also need to provide the allow domains where the widget can be displayed as shown below

You need to enter the allow domains , each on its own line

Wigdet custom domain

This is use by the iframe and direct link to your widget, you can set up a custom domain for your widget under the domain tab as shown below