Understanding Agent Instructions

The Instructions section allows you to define your Widgion AI Agent's identity, role, personality, and behaviour. You can use a preset persona as a starting point or customize the system instructions to align with your business needs.

Choosing a Preset Persona

Widgion provides preset persona templates to help you establish your agent's role. For example, the Customer Support template provides a starting point for an agent that handles customer questions, FAQs, and account assistance.

Choose a suitable template to give your agent an initial set of instructions.

Understanding AI System Instructions

The AI System Instructions section contains the guidelines that shape how your agent interacts with users. These instructions define its identity, responsibilities, purpose, personality, and communication style.

You can review the existing instructions in the text area to understand how your agent is currently configured.

Editing Your Instructions

Select Edit Instructions to modify the agent's instructions. You can update its role, define how it should respond to customers, and provide guidelines that reflect your business requirements.

After making your changes, save the updated instructions using the save option on the page.

The Instructions section helps you control how your Widgion AI Agent represents your business and communicates with users. Start with a preset persona or customize the system instructions to create an experience that suits your needs.